Loss Adjusting
Loss adjusting is our core business and we drive the way loss adjusting is done in the country. We have set standards that are unachievable elsewhere and are forever raising the bar to get better than our previous best. Our clients expect fast and accountable services, wherever risks and losses occur. Using our network of offices, we attend losses all over the country and report back to our clients promptly with the relevant information.

Global Accounts
In our business, the benefits of a worldwide office network are evident in our performance. Our clients are captive insurers or risk management departments of major multi-national industrial concerns. Our global coverage, coupled with our ability to work in close partnership with our clients, has seen our service become more focused on fulfilling specific, clearly defined roles, within their risk management programmes. In addition to individual assignments, we operate worldwide claims handling programmes for international corporations. Our network of offices allows our clients to select the most suitable control office from where we provide a fast, cost-effective response to losses occurring anywhere in the world.

Catastrophe Management
The aftermath of a catastrophe requires particular expertise in the management of a high volume of losses submitted by policy holders who are in a condition of shock and personal devastation. Following an earthquake, hurricane or man-made catastrophe, logistic and diplomatic skills are of paramount importance. We have documented CAT procedures and detailed catastrophe plans, prepared in close conjunction with our clients, to ensure that correct numbers of qualified staff can be deployed to any area of the world immediately following an occurrence. Our communication and IT system enable us to provide our clients with the status and details of the extent of damage at ground zero, through our CAT bulletins and up-to-date data collection from site.

Special Consultancy
To enhance the core business of loss adjusting and to support our clients in providing value added services, we provide comprehensive services covering all aspects of claims consultancy, engineering consultancy, risk management, risk surveys, valuations, EML/PML assessments and associated activities.